{"id":28122,"date":"2026-02-10T14:48:47","date_gmt":"2026-02-10T13:48:47","guid":{"rendered":"https:\/\/bookingtjeneste.no\/dokumentasjon\/arbeidsflyt\/"},"modified":"2026-02-11T00:46:27","modified_gmt":"2026-02-10T23:46:27","slug":"arbeidsflyt","status":"publish","type":"kb_article","link":"https:\/\/bookingtjeneste.no\/en\/dokumentasjon\/arbeidsflyt\/","title":{"rendered":"Workflow"},"content":{"rendered":"
Automatisering ›<\/span> Workflow<\/div>\n

What is workflow?<\/h2>\n

Workflows allow you to automate actions related to your appointments and build efficient business processes. For example, a workflow can send an email to the customer and yourself when a booking is confirmed. You can create a wide variety of combinations to meet your needs. You can create, delete, or deactivate workflows.<\/p>\n

Actions
\n<\/h2>\n
\n
\n
\n

When a new booking is added.<\/p>\n<\/div>\n<\/div>\n

\n
\n

When a booking is changed.<\/p>\n<\/div>\n<\/div>\n

\n
\n

When the agreement status changes (with the possibility of combinations based on previous and current status).<\/p>\n<\/div>\n<\/div>\n

\n
\n

Before the appointment starts (a selected number of minutes, hours, or days before start).<\/p>\n<\/div>\n<\/div>\n

\n
\n

When the agreement ends (also x number of minutes, hours or days after the agreement or shortly before).<\/p>\n<\/div>\n<\/div>\n

\n
\n

When a new customer is created.<\/p>\n<\/div>\n<\/div>\n

\n
\n

When a payment is completed.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

Triggers
\n<\/h2>\n
\n
\n
\n
Sender e<\/div>\n

post.<\/p>\n<\/div>\n<\/div>\n

\n
\n

Sending SMS.<\/p>\n<\/div>\n<\/div>\n

\n
\n

Changes agreement status.<\/p>\n<\/div>\n<\/div>\n

\n
\n
Sender HTTP<\/div>\n

foresp\u00f8rsler med Webhook.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

New triggers may be added over time.<\/p>\n

Filters<\/h2>\n

You can fine-tune workflows by using the following filters:<\/p>\n

    \n
  • Location<\/li>\n
  • Options<\/li>\n
  • Service<\/li>\n
  • Status<\/li>\n
  • Language<\/li>\n<\/ul>\n

    Example of a simple scenario<\/h2>\n

    You can create as many workflows as you want, and combine different triggers in each workflow.<\/p>\n

      \n
    • When this happens: New booking<\/li>\n
    • Do this: Sends emails with optional dynamic information to the customer and admin.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"

      Automatisering › Arbeidsflyt Hva er arbeidsflyt? Arbeidsflyt lar deg automatisere handlinger knyttet til avtalene dine og bygge effektive forretningsprosesser. For eksempel kan en arbeidsflyt sende en e-post til kunden og deg selv n\u00e5r en booking blir bekreftet. Du kan lage…<\/p>","protected":false},"featured_media":0,"menu_order":41,"template":"","meta":[],"kb_category":[81],"class_list":["post-28122","kb_article","type-kb_article","status-publish","hentry","kb_category-arbeidsflyt-og-varslinger-epost-sms-pdf"],"_links":{"self":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/kb_article\/28122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/kb_article"}],"about":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/types\/kb_article"}],"wp:attachment":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/media?parent=28122"}],"wp:term":[{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/kb_category?post=28122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}