{"id":28123,"date":"2026-02-10T14:48:47","date_gmt":"2026-02-10T13:48:47","guid":{"rendered":"https:\/\/bookingtjeneste.no\/dokumentasjon\/paminnelser\/"},"modified":"2026-02-11T00:46:27","modified_gmt":"2026-02-10T23:46:27","slug":"paminnelser","status":"publish","type":"kb_article","link":"https:\/\/bookingtjeneste.no\/en\/dokumentasjon\/paminnelser\/","title":{"rendered":"Reminders"},"content":{"rendered":"
Automatisering ›<\/span> Workflow<\/div>\n

Reminders<\/h2>\n

As a service provider, it can be important to remind your customers of their appointments in advance. This can contribute to fewer no-shows and improved customer service.<\/p>\n

How to set up a reminder via SMS or email
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G\u00e5 til Automatisering \u2192 Arbeidsflyt.<\/p>\n<\/div>\n<\/div>\n

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Velg Lag ny arbeidsflyt<\/span> oppe i h\u00f8yre hj\u00f8rne.<\/p>\n<\/div>\n<\/div>\n

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Skriv inn et navn i feltet Arbeidsflyt navn<\/span> (f.eks. P\u00e5minnelse f\u00f8r booking<\/span>).<\/p>\n<\/div>\n<\/div>\n

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Velg tidspunkt for p\u00e5minnelsen<\/div>\n

– For p\u00e5minnelse f\u00f8r booking: Under N\u00e5r dette skjer<\/span>, velg F\u00f8r booking starter<\/span>.
– For p\u00e5minnelse etter booking: Under N\u00e5r dette skjer<\/span>, velg Etter avsluttet booking<\/span>.<\/p>\n<\/div>\n<\/div>\n

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Under Gj\u00f8r dette<\/span>, velg enten Send e-post<\/span> eller Send SMS melding<\/span>.<\/p>\n<\/div>\n<\/div>\n

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Klikk Opprett<\/span> nede i h\u00f8yre hj\u00f8rne.<\/p>\n<\/div>\n<\/div>\n

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P\u00e5 den nye siden, klikk p\u00e5 Endre<\/span> under N\u00e5r<\/span>.
– I feltet Forskyvning<\/span>, velg f\u00f8r<\/span> eller etter<\/span>, og angi \u00f8nsket tid i feltet til h\u00f8yre. Velg deretter Minutt<\/span>, Time<\/span>, eller Dag<\/span>.
\u2013 Choose whether the notification applies to specific locations, services, or options. The workflow will only be triggered if these match.<\/p>\n<\/div>\n<\/div>\n

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N\u00e5r du er ferdig, klikk Save<\/span>.<\/p>\n<\/div>\n<\/div>\n

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Under Gj\u00f8r dette<\/span>, klikk p\u00e5 Oppsett<\/span>.<\/p>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Automatisering › Arbeidsflyt P\u00e5minnelser Som tjenesteleverand\u00f8r kan det v\u00e6re viktig \u00e5 p\u00e5minne kundene dine om avtalene sine i forkant. Dette kan bidra til f\u00e6rre uteblivende kunder og forbedret kundeservice. Slik setter du opp en p\u00e5minnelse via SMS eller e-post G\u00e5…<\/p>","protected":false},"featured_media":0,"menu_order":42,"template":"","meta":[],"kb_category":[81],"class_list":["post-28123","kb_article","type-kb_article","status-publish","hentry","kb_category-arbeidsflyt-og-varslinger-epost-sms-pdf"],"_links":{"self":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/kb_article\/28123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/kb_article"}],"about":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/types\/kb_article"}],"wp:attachment":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/media?parent=28123"}],"wp:term":[{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/kb_category?post=28123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}