{"id":28150,"date":"2026-02-10T14:48:47","date_gmt":"2026-02-10T13:48:47","guid":{"rendered":"https:\/\/bookingtjeneste.no\/dokumentasjon\/slik-fikser-du-problemer-med-godkjenning-av-booking\/"},"modified":"2026-02-11T00:46:26","modified_gmt":"2026-02-10T23:46:26","slug":"slik-fikser-du-problemer-med-godkjenning-av-booking","status":"publish","type":"kb_article","link":"https:\/\/bookingtjeneste.no\/en\/dokumentasjon\/slik-fikser-du-problemer-med-godkjenning-av-booking\/","title":{"rendered":"How to fix booking approval issues"},"content":{"rendered":"<h2>How to fix booking approval issues<\/h2>\n<p>Hvis en booking blir avvist selv etter at den er satt til <span class=\"btkb-ui\">Godkjent<\/span>, kan du f\u00f8lge stegene nedenfor.<\/p>\n<div class=\"btkb-callout btkb-callout--info\">\n<p>Merk: Dette gjelder kun for online betalingsmetoder som Vipps, Stripe eller BT Pay. For <span class=\"btkb-ui\">Payment on site or via invoice<\/span> vil ikke dette problemet oppst\u00e5.<\/p>\n<\/div>\n<h2>When is this necessary?<\/h2>\n<p>Vanligvis oppdateres bookingstatusen automatisk etter at betalingen er fullf\u00f8rt. Men dersom du \u00f8nsker \u00e5 godkjenne en booking f\u00f8r betalingen er gjennomf\u00f8rt (f.eks. med Vipps, Stripe eller BT Pay), kan du bruke en av metodene under.<\/p>\n<div class=\"btkb-callout btkb-callout--tip\">\n<p>Tip: If you don&#039;t need to approve the booking before payment, you don&#039;t need to do anything extra - the booking status will update automatically when payment is received. This is the most normal thing to do.<\/p>\n<\/div>\n<h3>Metode 1: Sett som <span class=\"btkb-ui\">Betalt<\/span><br \/>\n<\/h3>\n<div class=\"btkb-steps\">\n<div class=\"btkb-step\">\n<div class=\"btkb-step-content\">\n<p>Go to Payments in the menu.<\/p>\n<\/div>\n<\/div>\n<div class=\"btkb-step\">\n<div class=\"btkb-step-content\">\n<p>Find the rejected booking.<\/p>\n<\/div>\n<\/div>\n<div class=\"btkb-step\">\n<div class=\"btkb-step-content\">\n<p>Click on the three dots next to the booking.<\/p>\n<\/div>\n<\/div>\n<div class=\"btkb-step\">\n<div class=\"btkb-step-content\">\n<p>Select Set as paid.<\/p>\n<\/div>\n<\/div>\n<div class=\"btkb-step\">\n<div class=\"btkb-step-content\">\n<p>Go to Bookings in the menu and set the booking to Approved manually.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<h3>Method 2: Set status to \u201cNot Paid\u201d<br \/>\n<\/h3>\n<div class=\"btkb-steps\">\n<div class=\"btkb-step\">\n<div class=\"btkb-step-content\">\n<p>Go to Payments in the menu.<\/p>\n<\/div>\n<\/div>\n<div class=\"btkb-step\">\n<div class=\"btkb-step-content\">\n<p>Find the rejected booking.<\/p>\n<\/div>\n<\/div>\n<div class=\"btkb-step\">\n<div class=\"btkb-step-content\">\n<p>Click on the three dots next to the booking.<\/p>\n<\/div>\n<\/div>\n<div class=\"btkb-step\">\n<div class=\"btkb-step-content\">\n<p>Select status Not paid.<\/p>\n<\/div>\n<\/div>\n<div class=\"btkb-step\">\n<div class=\"btkb-step-content\">\n<p>Then go to Bookings in the menu and set the booking to Approved manually.<\/p>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Slik fikser du problemer med godkjenning av booking Hvis en booking blir avvist selv etter at den er satt til Godkjent, kan du f\u00f8lge stegene nedenfor. Merk: Dette gjelder kun for online betalingsmetoder som Vipps, Stripe eller BT Pay. For&#8230;<\/p>","protected":false},"featured_media":0,"menu_order":69,"template":"","meta":[],"kb_category":[82],"class_list":["post-28150","kb_article","type-kb_article","status-publish","hentry","kb_category-betalinger"],"_links":{"self":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/kb_article\/28150","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/kb_article"}],"about":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/types\/kb_article"}],"wp:attachment":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/media?parent=28150"}],"wp:term":[{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/kb_category?post=28150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}