{"id":28162,"date":"2026-02-10T14:48:47","date_gmt":"2026-02-10T13:48:47","guid":{"rendered":"https:\/\/bookingtjeneste.no\/dokumentasjon\/laste-inn-eksisterende-kunder\/"},"modified":"2026-02-11T00:46:26","modified_gmt":"2026-02-10T23:46:26","slug":"laste-inn-eksisterende-kunder","status":"publish","type":"kb_article","link":"https:\/\/bookingtjeneste.no\/en\/dokumentasjon\/laste-inn-eksisterende-kunder\/","title":{"rendered":"Loading existing customers"},"content":{"rendered":"<div class=\"btkb-nav-path\">Customers<\/div>\n<h2>How to load existing customer lists?<\/h2>\n<p>It is easy to load customers from previous customer lists. This must be done via a CVS file. You can easily create a CVS file from various systems, for example Excel. Here is a free website that allows you to create such a file:&nbsp;<a href=\"https:\/\/tableconvert.com\/csv-generator\" target=\"_blank\" rel=\"noopener\">https:\/\/tableconvert.com\/csv-generator<\/a><\/p>\n<h3>The customer list file must contain the following information:<\/h3>\n<ul class=\"sb-ul-unordered\">\n<li>First name<\/li>\n<li>Surname<\/li>\n<li>Email<\/li>\n<li>Telephone (remember +47 in front)<\/li>\n<li>Sex<\/li>\n<li>Date of birth<\/li>\n<li>Note<\/li>\n<\/ul>\n<h3>Instructions for uploading customer lists<\/h3>\n<p>1. Download the template here:&nbsp;<a href=\"https:\/\/bookingtjeneste.no\/wp-content\/uploads\/2024\/05\/Eksempel-kundeliste.zip\" target=\"_blank\">Download template.<\/a><\/p>\n<div class=\"btkb-steps\">\n<div class=\"btkb-step\">\n<div class=\"btkb-step-content\">\n<p>G\u00e5 til Kundebehandling \u2192 Kunder.<\/p>\n<\/div>\n<\/div>\n<div class=\"btkb-step\">\n<div class=\"btkb-step-content\">\n<p>Rediger CSV filen med er program som st\u00f8tter dette. Eksempel:&nbsp;<a href=\"https:\/\/tableconvert.com\/csv-generator\" target=\"_blank\" rel=\"noopener\">https:\/\/tableconvert.com\/csv-generator<\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"btkb-step\">\n<div class=\"btkb-step-content\">\n<p>Legg inn dine kunder, og lagre filen med din kundeliste.<\/p>\n<\/div>\n<\/div>\n<div class=\"btkb-step\">\n<div class=\"btkb-step-content\">\n<div class=\"btkb-step-title\">Click on <span class=\"btkb-ui\">Import<\/span><\/div>\n<p>knappen oppe til h\u00f8yre, og velg filen du nettopp lagret.<\/p>\n<\/div>\n<\/div>\n<div class=\"btkb-step\">\n<div class=\"btkb-step-content\">\n<p>Click on <span class=\"btkb-ui\">Import<\/span>. Kundelisten er n\u00e5 lastet opp.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"btkb-callout btkb-callout--warning\">\n<p>NB: N\u00e5r kundene er lastet inn manuelt via en fil vil de dessverre ikke f\u00e5 tilgang til sitt eget kundepanel. For \u00e5 gi kundene egen innlogging, m\u00e5 du manuelt redigere hver enkelt kunde og aktivere alternativet <span class=\"btkb-ui\">Tillat \u00e5 logge inn<\/span>. Hvis du \u00f8nsker at hver kunde skal f\u00e5 egen innlogging automatisk, er det mest praktisk \u00e5 la opprettelsen av kundekontoer skje automatisk n\u00e5r en booking legges inn. N\u00e5r en kunde legger inn en booking, opprettes kundekontoen deres helt automatisk. Som standard vil kundene motta en e-post via arbeidsflyten som informerer dem om kundepanelet og gir detaljer om brukernavn og passord. Dette betyr at s\u00e5 snart en booking er registrert, f\u00e5r kunden automatisk tilgang til sitt kundepanel og n\u00f8dvendig informasjon for \u00e5 logge inn.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Kunder Hvordan laste inn eksisterende kundelister? Det er enkelt \u00e5 laste inn kunder fra tidligere kundelister. Dette m\u00e5 bli gjort via en CVS fil. Du kan enkelt lage en CVS fil fra ulike systemer, eksempelvis Excel. Her er en gratis&#8230;<\/p>","protected":false},"featured_media":0,"menu_order":81,"template":"","meta":[],"kb_category":[85],"class_list":["post-28162","kb_article","type-kb_article","status-publish","hentry","kb_category-kunder-og-kundepanel"],"_links":{"self":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/kb_article\/28162","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/kb_article"}],"about":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/types\/kb_article"}],"wp:attachment":[{"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/media?parent=28162"}],"wp:term":[{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/bookingtjeneste.no\/en\/wp-json\/wp\/v2\/kb_category?post=28162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}