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Updating payment information

If your card is nearing its expiration date, or if you have received a new card, Stripe will automatically send you an email with a secure link to update your payment details. Follow the link in the email to securely update your card.

Alternatively: Contact us at post@bookingtjeneste.no, we will send you a secure update link directly from Stripe.

If a payment fails

• We try to withdraw the amount several times over a few weeks.
• You will receive notifications from both Stripe and Bookingtjeneste.no.
• Your account with us will be temporarily closed until payment is completed.

Have you received funds back on the card?

Contact us at post@bookingtjeneste.no and we can expedite a new payment attempt.

IMPORTANT. Your security and privacy are our top priority. We never ask for your card details directly.