Documentation

Main menu -> Gift cards

About Gift Cards

You can offer your customers gift card codes that you create yourself in the control panel. After creating a code, you can send it to the customer via email or write it on a physical gift card. Tip: For a professional touch, you can order ready-made printed gift cards and write the code on the design before giving it to the customer. The code will have the balance you specify and can be used as a means of payment in your booking service. Note that the balance must cover the entire purchase amount for the transaction to be completed.

Important: Generating gift card codes is a manual process. Gift card sales cannot be automated directly through the booking service.

How to create a gift card

• Click on Gift Cards in the menu.
• Click on "Create Gift Card".
• Code: Choose a name for the code, e.g. kje19B
• Amount: Enter the gift card value in kroner.
• Optional fields: Location filter: Limit the gift card to specific locations. Service filter: Limit the gift card to specific services. Option filter: Limit the gift card to specific options.
• Click Save. The gift card is ready to use. Send the code to the customer manually via email or SMS.

How the customer uses the gift card

When paying, the customer can use the gift card by:

• Click on "Gift card" next to the payment methods in the checkout.
• Enter the code and click "OK".
• The gift card balance will be displayed and can be used towards the purchase.

Can't find the gift card button at checkout?

Activate the button under payment methods:

• Go to Settings -> Payment -> Payment methods.
• Turn on the "Gift Card" button.

Gift card sales

Gift card sales are currently a manual process, but you can easily set up a service called “Buy Gift Cards.” The customer can choose the amount using add-ons with different values.

How to do it

1. Set up a gift card service:

• Create the service: Create a new service in the system called “Buy Gift Cards”.
• Add extra services: Add fixed amounts as extra services (e.g. 200 kr, 500 kr, 1000 kr) so that the customer can choose the desired value.
• Duration: Set the duration to 1 day to record the order date.
• Note: The customer must select a date when booking. This date will be the start date of the gift card's validity, as the booking system requires a selected date. The gift card can last for as long as you wish, for example 1 or 2 years from the selected date. Please state this in the service description.

2. Create the gift card manually:

• When you receive an order from a customer, go to the Gift Card menu in the system.
• Create a unique gift card code with the correct balance and create a unique gift card code. The longer and more complex the code, the more secure it will be against misuse. Ex. agB2456t52sj

3. Send the gift card to the customer:

• Send the code to the customer via SMS or email, whichever suits you best.

Tip:

• Order a gift card design: Buy a ready-made gift card template from an online store that offers printed designs.
• Enter the unique code and any expiration date on the gift card.
• Send it to the customer via mail as a physical product for a professional presentation.
• To cover the cost of postage, you can create a fee via Tax/VAT in the main menu and link it specifically to the gift card purchase service.
• Run promotions: Offer special offers like “Buy a gift card for 500 kr – get 1000 kr worth!” to attract more customers. 

Important:

There may be an automated gift card module in the future, but for now, creation and sending must be done manually.