Documentation

Payments

Main menu -> Payments

 

Payments

Under "Payments" in the menu you will see the complete list of payments. You can find any payment you want with convenient filters and search options.

 

Your booking can be paid for via either:

  • Stripe
  • Mollie
  • Vips 
  • BT Pay (Stripe Connect)
  • Payment on site or via invoice 
  • Gift card
  • Discount code

  

Automatic registration of payments

When a customer completes an online payment at booking, the payment status automatically shows as “Paid” in green. Online payments are synced directly with the payment method, and the payment status is automatically updated without the need for manual adjustment.

 

Register payment manually

When the customer pays directly at your location or via invoice, and has selected the payment option "Payable on site or via invoice" when ordering, the payment status will be "Not paid." When an employee receives the payment, follow these steps to update the status:

  • Click on "Payments" in the main menu. 
  • Find the payment in the list of transactions. Click the three dots to the right of the payment and select "Info."
  • If the full amount has been received, click "Payment Completed" to set the status to Paid.
  • If only part of the payment has been received: - Click on "Change" and fill in the amount paid under "Amount paid". - Then set a payment status: "Not paid" - if no payment has been received. "Paid" - when full payment has been received. "Pending" - for partial payments or when payment is on its way. "Cancelled" - if the booking has been cancelled.
  • Save.

Tip: It can be helpful to use the "Pending" status if the full amount hasn't been received, but the choice is up to you.

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