Documentation
Outlook Calendar (two-way synchronization)
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Integration
Bookingtjeneste.no's integration with Outlook Calendar provides seamless and reliable synchronization of your appointments.
Information about Outlook Calendar and Bookingtjeneste.no
- Outlook Calendar can be integrated with each employee. This means that each employee can use their own Outlook Calendar to keep track of their appointments and orders.
- The integration provides two-way synchronization, so that all orders placed through Bookingservice.no will be visible in the employee's Outlook Calendar. At the same time, all other calendar entries from the employee's Outlook Calendar will also be visible in Bookingservice.no under "Calendar" in the menu.
- Useful feature: If an employee has, for example, entered a doctor's appointment from 08:00 to 09:00 in their Outlook Calendar, this time period will appear as unavailable for reservations through the booking service. The employee will therefore be listed as unavailable at the specified time. Note that other employees associated with the same services will be listed as available.
- When you make changes to a booking via our control panel, such as changing the time or date, these changes will also be reflected in Outlook Calendar. Please note that you cannot edit a booking directly from Outlook Calendar as this will not sync back to the booking service.
- All 'Options' (personnel/objects) can be connected to their Outlook Calendar.
- You can also use a shared Outlook Calendar and link all 'Alternatives' (personnel/objects) to it.
Outlook Calendar Setup
Guide to setting up Outlook Calendar settings
- Click on "Settings", and then on "Integrations".
- Click on 'Outlook Calendar' under Integrations.
- Within this section you will see several fields with blue buttons next to them. These blue buttons provide you with a number of placeholder Keywords, such as "Appointment Date", which you can use to customize the information that will appear in your Outlook Calendar.
- Once you have made all desired adjustments, click the 'Save' button at the top right of the screen to confirm the changes.
- The Outlook Calendar integration is now ready to use. You can now connect each individual staff/object under 'Options' to Outlook Calendar.
Instructions for connecting Google Calendar to an "Alternative" (personnel/object)
- Click on "Options" in the main menu.
- Find the desired “Option,” click the three dots on the right, and select “Change.”
- Scroll down to the button that says “Sign in with Microsoft,” and click it. Log in to your Outlook account, and accept any prompts that appear.
- After approval, you will be automatically sent back to the editing page for the selected “Option.”
- Click the drop-down list under "Outlook Calendar" and select which calendar you want to associate with the "Option."
- Save your changes. Done!
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